Process Agents

How long does it take to establish a facility?

Our standard turnaround time is two to three working days, although many facilities are established faster than this.

If you have an urgent need for a process agent, we offer a guaranteed same day service for an additional fee.

Completed order forms need to be received before 2pm UK time. If it is after 2pm, please contact us. It may still be possible for us to return the documentation on the same day, depending on the complexity of the appointment. These situations will be decided on a case- by-case basis.

What happens if you receive a legal notice?

We will contact you as soon as the notice is received to inform you that this is the case. You will then have the option of whether you would like the notice scanned and sent to you via email (most clients’ preferred option), sent via Royal Mail or sent via a courier at an additional fee.

What can I expect from Tremark Process Agents?

• Signed Confirmation and Documentation

Once the facility is established, we will send you a signed confirmation letter, a countersigned version of the order form you provided (forming our contract with you), and our invoice.

• Extensive Experience

With over 30 years in the service of legal process, we ensure that legal notices are properly served and promptly notify you upon receipt.

• Swift and Efficient Service

Legal documents are delivered by our designated team within 2 hours of receiving them.

• Dedicated Software

Our process agent software meticulously maintains records of appointments and legal documentation, ensuring a full legal trail and fulfilment of legal obligations.

• Protection Against Invalid Service

We carefully examine served papers and do not accept legal documents unrelated to the financial transaction in which we are named.

• Competitive Rates

Our pricing is competitive and fair. In addition, we can invoice clients in various currencies, including USD, EUR, JPY, GBP, AUD, CAD, CHF, and CNY. Online payments accepted for your convenience.

• Professional and Reliable Service

We reduce your burden by providing clear, reliable advice and a professional service that meets your needs.

• Comprehensive Coverage

We accept service of proceedings in the UK for notices, proceedings, or other documents issued from the courts of England and Wales, as well as for arbitration proceedings.

Will there be any other fees once the facility is established?

For a fixed term appointment, usually not. An annual facility is invoiced each year until cancellation. Apart from this, we would only charge additional fees if you requested additional services, such as an amendment to an existing facility or an extension to one which is expiring.