We accept service of notices, proceedings and other documents issued from the courts of England and Wales, and documents in arbitration proceedings, where they relate to the agreement named in your appointment. Documents unconnected to that transaction are declined, which protects you against invalid or opportunistic service.
The scope is set by your appointment
A process agent appointment is transaction specific. The order form records the agreement or agreements we act on, and that defines what we will accept. Court documents, contractual notices and arbitration papers relating to those agreements are received, logged and forwarded. Anything else, for example proceedings on an unrelated dispute someone hopes to slip through, is refused, because accepting it could create an argument that you were validly served when you were not.
Courts and arbitration
The appointment covers documents issued from the courts of England and Wales and, where your agreement provides for it, notices and documents in arbitration, including institutional arbitration seated in London. If your clause refers disputes to arbitration, tell us at order stage so the appointment wording matches the clause; the two need to line up for service to work cleanly.
Multiple agreements
If you want one appointment to cover several agreements, that is straightforward and cheaper than separate appointments: a second agreement adds £30 and three or more add £60 to the fee. Each agreement is named, so the scope stays precise. See our answer on covering multiple agreements for how groups typically structure this.